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MicroTicketTime
Dynamic field type Microcode. Returns time of ticket shorted of periodes of particular states.
Nový obsah
CIGraph
Tool to display relations among ITSM CI items.
TicketDuplicate
Standalone module for parametrizable duplication of a ticket.
ExtConfigItem
Extension of ConfigItem functionality (edit, link, zoom).
ExtCMDBSearch
Autocomplete and Quick search of CI items.
StatByEmail
This module implements new Genric Agent that will send output of static report as an e-mail accompanied by XLSX attachment.
ExtAutocomplete
Added Autocomplete for AgentTicketEmail|Phone and AdminCustomerUser.
TimeLine
This extension draws a time line (html table) for single ticket attribute based on ticket history. Ticket attribute is specified via SysConfig, it can be Queue, Owner, State or Responsible. Design of table may be configured as well.
Microcode
Dynamic field type Microcode. This dynamic field is counted dynamically from custom code definition.
Tiles
Tiles customization for customer front-end interface. Contains 4 configurable tiles + CMDB integrated autocomplete.