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TFS
This module provides integration of Microsoft TFS (Team Foundation Server) with OTRS.
Nový obsah
NotificationFailurePairing
PostMaster Pre-filter module - will pair Delivery Notification Failure message with ticket. This module looks for attachment names a and performs a match against a regexp defined in SysConfig. In case of positive identification of ticket number, Delivery message is paired with given ticket. This module also enables to add custom e-mail headers to outgoing e-mail. Postmaster filter component will check delivered e-mail ant its attachment. When attachment contains custom header (e.g.: TicketNumber), system will merge incomming e-mail with correspondig ticket.
NotificationFailurePairing
PostMaster Pre-filter module - will pair Delivery Notification Failure message with ticket. This module looks for attachment names a and performs a match against a regexp defined in SysConfig. In case of positive identification of ticket number, Delivery message is paired with given ticket. This module also enables to add custom e-mail headers to outgoing e-mail. Postmaster filter component will check delivered e-mail ant its attachment. When attachment contains custom header (e.g.: TicketNumber), system will merge incomming e-mail with correspondig ticket.
StaticReport
New type of Static Report.
SQLDataDashlet
Dashlet to display up to 5 SQL queries on dashboard. Queries are specified in SysConfig. Also contains dashlet for displaying upcoming events fro responsible of a ticket.
WSExtension
Extension of OTRS web services.
TicketSearchOrderByNullLast
In the Ticket search result, order zero elements on the end of the list.
TimeAccounted
Simple overview of accounted time for current user in current month.
WSExtension
Extension of OTRS web services.
TicketDocument
TicketDocument extension provides overview of all attachments (documents) of given ticket. When enabled, new link 'Documents' will be visible in AgentTicketZoom interface. Module is triggered as a new pop-up screen - similar to e.g. AgentTicketHistory. Available information for each file are: filename, size, creator and time of creation. A filter of files is specified via SysConfig settings.