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MSDashletsCustomerInformationCenter
Extension of CustomerInformationCenter by Master Slave Dashlets
Nový obsah
MSDashletsCustomerInformationCenter
Extension of CustomerInformationCenter by Master Slave Dashlets
CreateTimeExtension
Enables to change creation date of a note (in DB).
WSExtension
Extension of OTRS web services.
WSExtension
Extension of OTRS web services.
CustomPrint
Add 'Closed' field to the AgentTicketPrint. When ticket´s open, this field will be empty. If ticket was closed more then once and state is closed, the latest date of closing is chosen.
Extras
This module provides new "Extras" menu. It has own Perl module and TT template and it provides capability to display external web pages in IFrame. The items for the menu may be added in SysConfig.
FreezeSLA
This extension will stop EscalationSolutionTime when ticket is in pendning state. If the pending state is used e.g. for testing on customer´s side, SLA time is stopped and is no more counted. When the state is changed top open, remaining Solution Destination time is re-counted and the SLA is running again.
WSCustomerConnector
This module creates and updates CustomerUsers via SOAP.
CalendarExtension
Calendar extension - allows Resource management.