Reference

České Radiokomunikace a.s. is the key player in TV & radio broacasting in Czech republic with wide portfolio of telco & ITC services. In order to reduce the TCO of customer support services we secured the pilot implementation opensourcového...více informací
ManpowerGroup s.r.o. (Ltd.) exploited our implementation services for OTRS system in order to get better request/task management in dislocated company branches for several departments (financial accounting, payroll department, IT, marketing,...více informací
Olympus Czech Group, s.r.o. (Ltd.) is a leading European company in the field of medical and consumer electronics. For its Czech branch, we have implemented open source helpdesk system OTRS with MySQL on both Windows and Linux platforms (virtualized...více informací
AeskuLab Diagnostic Laboratory is a member of Euromedic, the leading chain of diagnostic laboratories in Mid Europe. For its IT department based in Prague, Ostrava and Mostiště we have implemented open-source OTRS helpdesk system with MySQL on Linux...více informací
Artesa Savings Cooperative ranks among the unions with the longest history on the Czech market. Our first successful project was complex implementation of Oracle Database Appliance hardware, Oracle RAC on Oracle ASM, Oracle Database Vault, Oracle...více informací
Internet Mall, a.s. (Inc.) uses free OTRS help desk tool for several years, we have been asked to provide consultancy on how to deploy ITIL-ITSM processes in OTRS including SLA settings, Change Request and project management in OTRS with different...více informací
Skanska a.s. is a construction and development group operating in the Czech and Slovak Republics, is part of the global concern Skanska with headquarters in Sweden. Czech-Slovak-Polish clusters decided for free,open-source OTRS helpesk and our...více informací