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ICalManager

ICalManager holds functions related to ICalendar management. Important role plays configuration - almost all data sources are defined via SysConfig settings. Data sources are related to the TicketObject (dynamic fields, ticket owner, customer etc.). ICalManager supports multiple configuration profiles, thus it is possible to define different sources for single person and team. CGI script 'ical.pl' provides a front-end functionality - it loads specified arguments and creates ICal file according to configuration.

TimeAccounted

Simple overview of accounted time for current user in current month.

XxExtAutomerge

PostMaster Pre-filter module - it will create new article if ticket with equivalent parameters exists.

XxExtAutomerge

PostMaster Pre-filter module - it will create new article if ticket with equivalent parameters exists.

XxExtPostMaster

PostMaster - check FollowUp module - it will create new article if ticket with equivalent parameters exists. Based on Rules

SQLDataDashlet

Dashlet to display up to 5 SQL queries on dashboard. Queries are specified in SysConfig. Also contains dashlet for displaying upcoming events fro responsible of a ticket.

OTRS-Znuny-OTOBO - Helpdesk Ticketing system

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Oracle partnerships underline our expert and advisory services provided exclusively by certified experts. We cover not only the most important database competences with the highest possible expertise, but we also have extraordinary knowledge for Oracle E-business Suite and Oracle Application...more information

Naše služby dle CPV, NACE a NIPEZ kódů

Naše služby dle CPV kódů

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Expertní služby a technické konzultace pro produkty Oracle, Microsoft, Citrix, SugarCRM, SuiteCRM , Google Apps a OTRS helpdesk

Instalace, konfigurace a migrace systémů
Technické revize výkonosti systémů
Licenční revize, inventarizace a optimalizace pro Oracle a Microsoft software

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