SugarCRM / SuiteCRM – CRM in the cloud or on your own server
A CRM makes it simple to identify, win and keep customers: every activity related to a customer is recorded, managed and shared in one place. We deploy SugarCRM / SuiteCRM in the cloud (SaaS), with no servers to look after, or on your own server – and help with implementation, data migration and integration with your other systems.
- All communication at a glance – with customers and suppliers, available to the whole sales team.
- Sales management – sales pipeline, opportunities and reporting of both achieved and forecast results.
- Open-source flexibility – the system adapts to your processes and connects easily to other systems.
Book a CRM demo Start with a CRM suitability analysis
What a CRM does for your company
- Customer and supplier database – contacts, companies and all communication with them in one place.
- Sales opportunities – overview by source and by stage of the sales plan.
- Managing and motivating the sales team – tracking sales reps' targets and a clear view of the sales department's activities.
- Marketing campaigns – clear management of advertising campaigns, trade fairs and other activities.
- Reporting – a wide range of reports and the option to create your own.
- Mobile access – work with the CRM from mobile devices too.
Who it is for
| Situation | How a CRM helps |
|---|---|
| A company with a larger sales team (roughly 25 employees and more) | One view of customers, opportunities and the whole team’s results |
| A company with several branches | Separate teams (e.g. Czech Republic and Slovakia) or different sales teams in one system |
| Working with several partners | Sharing sales information with your partners |
| Call centre | Connecting the CRM to your virtual PBX (e.g. Asterisk) |
| Several company systems | Integrating the CRM with the other systems in the company |
Results for our customers
SugarCRM roll-outConsulting and technical implementation of SugarCRM Professional, tied to the business processes of the main projects.
New modulesDevelopment of SugarCRM extension modules (e.g. Payments) and integration components on Linux with MySQL.
CRM, billing and PBXArchitecture design of a system linking CRM, billing, debt management and the internal phone system.
How we work
- Consultation and selection – we go through your sales processes and are happy to compare with other CRM systems; in more depth in the CRM suitability analysis.
- Deployment and set-up – in the cloud (SaaS) or on your server, configured for your processes and teams.
- Data migration and integration – we move data from your old system (e.g. customers with their contacts) and connect the CRM to other systems; integrations are split into separate sub-projects.
- Training and support – we train your staff so that the switch to the new CRM is as easy as possible, and take care of further operation and development.
Frequently asked questions
Cloud or our own server?
In the cloud (SaaS) you save on buying and running servers and don’t have to look after the application. On your own server you keep data and system fully under your control. We recommend the option that fits your requirements.
What platform does the CRM run on?
SugarCRM / SuiteCRM is based on Linux, Apache, MySQL and PHP. It also runs on other platforms that provide Apache, MySQL and PHP, and some editions can be used with other databases such as Oracle.
Can you migrate data from our current system?
Yes. We move your customer list with contacts and other data from the old system, so you can use the new CRM fully from day one.
Not sure a CRM is right for you? Start with the CRM suitability analysis. The category CRM (SugarCRM / SuiteCRM) is preselected in the form below.